To our valued Anchor AIMS Games customers
Firstly, thank you so much for your support and your AIMS Games merchandise orders. Following the sad announcement yesterday confirming the tournament has been cancelled for 2021, please keep reading for some key information around orders and deliveries.
Our operations are based in Auckland and at Level 4, we are unable to access our factory and warehouse. At Level 3, we can only operate at reduced capacity to maintain social distancing. We can, however, return to full capacity at Level 2.
A number of completed orders are already in our warehouse, waiting to be collected by the courier company, which can then dispatch these orders at Level 3.
All merchandise orders up until the August 16 have the AIMS Games artwork printed but have not yet been personalised. This will be completed when Auckland drops to Level 3.
Merchandise orders placed from August 17 have not been started, due to the nationwide lockdown, but they will be completed when Auckland drops to Level 3.
Please rest assured – we will get your order dispatched to you as soon as we can, under the current restrictions. And we’re thinking of you all amidst these tough times!
If you have any further questions, don’t hesitate to contact us at firstname.lastname@example.org or use the Contact Us form at www.shopaims.co.nz
Although this wonderful event is not going ahead this year, we know your athletes will look awesome in their merchandise and this will be one way to remember all the hard work and preparation they’ve put in so far.
To those of you who have received your orders, thank you for your support and to those waiting for orders, thank you again for your patience!
The Shop AIMS merchandise team